At, accessible from, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through email at [email protected]

Log Files follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

Thehailresponseteam, Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You may find a complete list of these Privacy Policies and their links here: Privacy Policy Links.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites. What Are Cookies?

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Online Privacy Policy Only

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in This policy is not applicable to any information collected offline or via channels other than this website.

Data Processing and Deletion

We receive and store any information you voluntarily provide on and other associated websites for an indefinite amount of time. Information that we may ask will include your personal information which will enable us to communicate with you, process and track your request for a repair. All relevant file logs or personal data submitted to or through associated websites by you may be deleted upon request. If you wish to update your personal information, you may do so by contacting [email protected] 

When your data is deleted, we make sure your data is safely removed from our servers. Please note that once your data has been deleted, we retain no personal information and repair information related to your vehicle. If you wish to repair your vehicle again with us, you may do so by contacting us through our request an assessment button, or calling us at 512-508-9565. 

To request the deletion of your data, you may submit a ticket to

SMS Privacy Policy

As per the “Terms of Use” of , by providing your mobile number and clicking “Click Here”, you consent to receive text messages from You may receive recurring text messages. To stop receiving text messages from us, reply STOP  to any text message sent from us. To opt-in text messaging again, you may reply UNSTOP to any text message. 


By using our website, you hereby consent to our Privacy Policy and agree to its Terms and Conditions.